Welcome to Dimension Furniture Frame - (888) 250-1503

  • Furniture Frames
  • Sofa Frames
  • Chair Frames
  • Ottoman Frames
  • Custom Furniture Frames

Customer Service

Shipping & Delivery
All Knocked Down (KD) and small assembled orders ship via UPS. All assembled orders too large to ship UPS will ship via common carrier. We work with some very good trucking companies and we can estimate shipping charges at you request. All catalog orders are usually in stock and should ship within 48 hours. Custom orders depend on the current schedule and back log. However, we usually can ship custom orders within 2-4 weeks.
We ship to the United States, Canada, and Mexico.  If you would like a shipping quote for a delivery to Canada, Mexico, Hawaii, or Alaska, we ask that you please contact us toll free at (888) 250-1503 for a shipping quote.
Privacy & Security
All privacy matters are laid out within our privacy policy.  All transactions are secured onsite via Secured Socket Layer (SSL) protection and processed by a 3rd Party Provider, Stripe.  All transactions occur over Stripe's processing system and are secured via SSL and are PCI compliant.  Dimension Furniture Frame does not store any credit card information on-site.
Payment, Pricing & Promotions
We accept orders by phone, fax, mail, email, and on our web site. Major credit cards and debit cards are accepted (Visa, MasterCard, Discover) as well as check or money order. We can also ship your order C.O.D. if you prefer. A $10.50 fee applies to all C.O.D. orders and satisfactory trade references may be required to process checks.
Viewing Orders
You can review all completed and pending orders you have placed by logging in via the "My Account" Link at the top of the page.
Updating Account Information
You may update your account information at any time by logging in via the "My Account" Link at the top of the page.  You may also delete your account at any time through the same login.